Omuni.one: A comprehensive in-store omnichannel platform
Today, brands must integrate their retail stores with online channels, creating a unified platform to provide their customers with a frictionless shopping experience.
This online-offline integration demands extensive knowledge and hands-on experience, which we at Omuni carry. Being a unified platform, Omuni.one provides complete real-time inventory visibility across stores and warehouse networks, and facilitates in-store ordering for out-of-stock products. Omuni.one combines your inventory into one unified system and gives you the power to fulfill an order, track handovers, and process returns/reverse, all from one platform.
Omuni.one also displays features like digital catalogs, similar products, and what’s new at your store. The platform is integrated with the leading payment gateways, allowing your customers to self-checkout and make payments quickly and easily.
One interface for all your store needs
Pooled inventory visibility across all stores and warehouses via tablet, smartphone, or any digital-assisted selling interface.
- Increase customer conversion
- Solve broken customer journeys
- Eliminate the need for inventory stock up
Optimize store productivity
A complete omnification platform to empower your sales staff to acquire new customers and enhance the in-store experience.
- Create Lookbooks
- Improve customer engagement
- Boost incremental sales
Enable real-time inventory visibility across multiple stores and fulfillment points—improve the brand’s ability to process orders efficiently while increasing customer satisfaction and enhancing cash flow.
- Display a single window view
- Power multiple journeys
- Reduce the chances of missed orders
Digital order fulfillment
Fulfill an order from anywhere—no matter its origin, and offer your customers a superior shopping experience—letting you sell more and save more.
- Reduce logistics costs
- Deliver faster
- Reduce returns and cancellations rate
Allows customers to checkout easily and make payments directly through the Omuni.one platform. All you need to do is scan the product tag, let your customers self-checkout, and be done!
- Queue buster: avoid waiting in long queues
- Contactless checkout: pay via link, no contact with store infrastructure
- Multiple payment options: UPI’s, wallets, net banking, etc.
Gain a 360-degree view of customers’ tastes and preferences
- Diagnostic and predictive analysis of customer data
- Personalized experiences as per customers’ behavior
Our thought process
“To qualify as truly omnichannel, a retail ecosystem must be well-connected with capabilities that provide a seamless experience for customers no matter which channel they use or which channel they might switch to throughout their journey.”