To ace the eCommerce game, you must prioritise order fulfillment. It is second to none when it comes to the factors making or breaking your online business. Not only does your order fulfillment process determine the trajectory of customer experience, but it also conveys the efficiency of your brand’s operations. If there is a slight… Continue reading What is Order Fulfillment? Importance, Process and Top Strategies
Social media is growing like a weed. According to a report by Statista, today, more than 4.26 billion people, or more than 57% of the global population, use social media worldwide. It has become a no-brainer for brands and retailers to leverage social media to sell their products. Social commerce is when brands combine the… Continue reading What is Social Commerce and Why is it Important for Your Retail Strategy?
One thing that is certain in today’s fast-paced world is that technology continues to reshape various aspects of our lives around the globe, including how we shop. Whether in Japan, the United States or any other established market, self-checkout is part of the retail landscape. India is also ready to embrace the self-checkout system. Indians… Continue reading Self-checkout: Why Retailers Are Embracing It
When comparing the current retail scenario to that of the 1980s, you will notice a dramatic shift in the types of stores and how they operate today. Customers today have many options to buy products from, and retailers know that the only way to stay competitive and make money is to give customers a great… Continue reading What are Retail Stores and Their Types
The retail world is ever-evolving—businesses face several challenges when it comes to optimising sales and maximising profitability. One strategy that you can adopt to achieve success is an effective product assortment strategy. You must curate the product assortment strategy carefully to enhance customer satisfaction, boost sales, and strengthen your competitive edge. In this blog, we… Continue reading Product Assortment Strategies to Maximise Business Sales
On the surface level, serving your customers may seem simple—you just offer your products, and they buy them. But it gets complex quickly once you look closely at your customer’s journeys with your brand. Today, customers prioritize convenience and flexibility over anything else and use multiple channels, like stores, websites, marketplaces, social media, applications, etc.,… Continue reading Customer Journey Mapping: Everything You Need to Know
Running a business is not an easy task. There are n numbers of things that you need to look after, from store management to customer service. Furthermore, managing tasks like inventory management and order processing is also challenging. Today, we have several retail software solutions at our disposal to help retailers like you manage your… Continue reading Why is Retail Software Beneficial for Your Business
Delivering seamless customer experience is a science perfected only by a few. It requires keeping customers at the center of your growth strategy and fulfilling their ever-evolving demands. Today, every customer demands two things from a brand: flexibility and convenience, and BOPIS delivers on both fronts. According to a report by Mckinsey, 56% of customers… Continue reading BOPIS: The New-Age Shopping Model To Increase Sales
Customers have ample ways and mediums of shopping – offline and online channels. Sticking to traditional selling channels or brick-and-mortar stores is not enough. It is also crucial that you also sell on multiple channels to stand out from the norm. In view of the same trend, many businesses opt for multichannel retailing. In this… Continue reading Multichannel Retailing: Your Step to Engaging Customers Online & Offline
If you work in the retail and e-commerce industries, you may come across hundreds of metrics on a daily basis. Learning each of those metrics and knowing their significance is crucial, as they work as measuring tools and define the success of your business. Amongst the pack, one of the most important metrics to measure… Continue reading Understanding GMV and its Importance in eCommerce
